Oasis Enegy needed a new predictive dialer and phone system to acquire new customers using calling campaigns, integrate agent stats with Customer Relationship Management (CRM) for outbound call center tracking, and leverage VoIP / softphones to lower costs. Using COSM's CallCentral, Oasis Energy has been able to reduce HW/SW costs by 80% savings vs. traditional, with increased customer conversion using scripted dialogs and CRM tracking.
--------- Oasis Energy is an electricity and natural gas retail supplier serving most major utility markets in New York, Maryland, Pennsylvania, Illinois and New Jersey. We are licensed to provide retail electricity and natural gas to residential, small business and commercial consumers. In additional to providing low cost traditional electricity and natural gas service, Oasis Energy's has rapidly become the leader in affordable 100% renewable, green energy. Oasis Energy was founded in 2008, and has serviced hundreds of thousands of customer over the years from our headquarters in Houston, Texas.