Last summer saw the successful launch of the new Urban Harvest mobile-optimized website design.  In less than a year, the new site has received over 450,000 hits, and over 140,000 visitors have benefited from the education, events, and community programs offered on the site.  To secure the site at the top of search engine results and provide the latest information to keep members coming back, the staff has made over 1,800 changes themselves without requiring programmers or outside help.

EEPB, PC has extended their Constellation footprint to include the CRM+ module to manage customer campaign, account and contact management, and market research.  Extensions include automated company research using InsideView to leverage over 30,000 datasources on prospects and customers, with one-click import and synchronization of data into CRM+.  The cloud solution is deployed as an extension to the existing IT network, with full Active Directory integration and custom adapters for loading data from ProSystem and GoFileRoom.

Suternational has expanded their solution with the addition of the CallCentral module for business VoIP phone needs.  Suternational operates in a number of domestic and international markets, and also employs mobile sales resources that need to be connected wherever they are in the world.

Using CallCentral, calls can be made from the desktop phone, a softphone on laptop/PC, or mobile apps on a smartphone--all using one phone number and calling plan.

"CallCentral saves us thousands of dollars a year in international calling.  It also saved me hundreds of dollars recently on a single international trip--I was able to use WiFi to receive and make calls using my mobile and laptop without paying outrageous roaming or international rates.  Customers were able to reach me on my standard number or leave a voicemail that was automatically emailed to me."  --Einar Suter, CEO Suternational

Easley Enterprises selected Constellation as an enterprise solution to manage multiple portfolio companies, each with their own needs for site setup, document management, tasks, and alerts.  Constellation's WebCenter and SecureDocs modules provide easy user-configured setup, browser-based access to all files and content, and security to provide both corporate and individual asset management.

EEPB, PC chose CloudNAS to provide on-premise and cloud backup of their mission critical files.  The CloudNAS appliance is deployed right into the existing datacenter, and hooks seemlessly to Active Directory.  Innovative technology makes even multi-terabyte offsite backup possible, including block-level synchronization and de-duplication, without the bandwidth throttling that hamstrings many "unlimited" cloud backup services.  Stringent security and confidentiality needs are also met with 448-bit encryption at rest and in-transit.

CloudNAS solutions provide cost effective, reliable, secure, and energy conscious backup peace of mind.

Benefits

• Affordable per-GB or unlimited cloud storage
• Fast local file access with cloud backup for business continuity
• No hidden upload throttling like some “unlimited” plans
• Version control and recovery
• Intuitive web interface and mobile apps

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As a start-up, Mosaic Power needed team collaboration tools to bring together their growing staff and customer relationship management systems to attract and retain new clients.  Mosaic chose Constellation to meet their needs, requiring only a web browser and using an OpEx model instead of CapEx, perfect for new stage companies that want to control cash flow, lower IT support costs, need the solution immediately, and benefit from a platform that can grow as they grow.  COSM's Constelllation Suite provides cloud optimization and pay-as-you-go.  Within Constellation, the WebCenter module provides the Social Office app to promote intra-team communication, document management, task queues, and calendars.  The CRM+ module also provides account and contact management, campaign marketing tools, and sales force automation.

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Mosaic Power is a leader in regulating grid energy load to facilitate addtional clean green energy on the grid.  Our innovative wireless devices provide crowd-sourcing grid-scale battery capacity using peak timing of electric hot water heaters, balancing supply and demand in real time.  Our mission is to positively impact the environment for the leaders of tomorrow.  Adding intelligence to the power grid means using your existing assets to deploy more clean and renewable energy, and save more money.

Suternational goes international with WebCenter.  The mission was to integrate corporate brand, provide an informational portal with customer-centric document management (Material Test Reports), add social authentication, and provide multilingual approval workflow for user-configurable content management / 3rd party translated content creation.  The organization also needed to backup documents to cloud for disaster recovery / business continuity, remote access through mobile devices.  The new site has resulted in reduction in HW/SW costs on Constellation Cloud (80% savings vs. traditional), increased business by targeting regional markets (multilingual),and improved customer retention through value-add MTR portal.

After Microsoft announced the changes to small business server licensing for 2012, many companies needed a migration plan and alternatives for systems like SharePoint, Exchange, and standard file-server needs.  Licensing the full Constellation Suite provides Apollo cloud computing peace of mind for QuickBooks hosting, WebCenter for internal portal and document sharing, CRM+ for Customer Relationship Management, and CallCentral for VoIP phone needs.  Each individual Constellation module is also integrated together so additional benefits include Single Sign On (SSO) security, account and contact synchronization from QuickBooks to CRM+, and click-to-dial and automated call population from caller id into the CRM+ screens.

"CallCentral replaced multiple land lines and added full PBX functionality for our business. Key to the value of the solution is the integration to CRM+ for automatic call tracking and screen pop—no calls go unaccounted, and we don’t miss business opportunities." - Jeff Foley, COO Apollo

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Apollo Office Systems LLC is a growing company that sells and services all brands of copiers, printers, scanners, faxes, wide format and any other type of office machine you might need. We are an authorized Xerox Channel Partner. We also sell Canon, Kyocera-Mita/Copystar, Konica-Minolta, Oce, Okidata, HP, Brother, Samsung, Ricoh, GEI, Fujitsu, etc. AOS is a family owned and operated, Woman Owned business with HUB certification. The owners have been in the business for over twenty-five years.

Oasis Energy has extended their Constellation deployment to include the CloudNAS module, the marketing-leading cloud backup and recovery appliance.

"CloudNAS attached easily to our existing infrastructure and Active Directory, and training was quick and painless.  We transitioned seamlessly and are keeping our mission critical data safe—all at less than half of the traditional cost."      - Kevin Grewal, CFO Oasis Energy

CloudNAS solutions provide cost effective, reliable, secure, and energy conscious backup peace of mind.

Benefits

• Affordable per-GB or unlimited cloud storage
• Fast local file access with cloud backup for business continuity
• No hidden upload throttling like some “unlimited” plans
• Version control and recovery
• Intuitive web interface and mobile apps

Urban Harvest has a new look!  Thanks go to generous underwriting by Fisher Schalles, creative direction and copy from Katy Bomar Creative, stunning graphic design from Kay Krenek Creative, input from the board, and tireless efforts of the staff.  Some of the major goals included a fresh, clean, simple new layout for the site, consolidating the vast educational documentation, and mobile/search engine optimization.  Behind the scenes, it was also important to institute a image/document management repository, customized class sign-up, updated member/donor submissions, user-configurable web content to keep the site up-to-date and relevant, and reporting/workflows for automated CRM, PayPal, and dashboard management.  You can see the new site at http://urbanharvest.org.

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RentMyCloset set out with a simple concept:  why buy when you can borrow?  RentMyCloset chose WebCenter based on innovative marketplace functionality that allows renters and lenders on the site to connect, share their closets, and make money renting their collection--RentMyCloset facilitates the transaction and charges a small percentage fee, the rest goes to the renter.  Mobile optimization was also key, and the final site offers stunning graphics and low friction transactions to make the process fun and easy.

Apollo has chosen WebCenter for internal portal and document sharing and CallCentral for VoIP phone needs. 

"CallCentral replaced multiple land lines and added full PBX functionality for our business." - Jeff Foley, COO Apollo

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Apollo Office Systems LLC is a growing company that sells and services all brands of copiers, printers, scanners, faxes, wide format and any other type of office machine you might need. We are an authorized Xerox Channel Partner. We also sell Canon, Kyocera-Mita/Copystar, Konica-Minolta, Oce, Okidata, HP, Brother, Samsung, Ricoh, GEI, Fujitsu, etc. AOS is a family owned and operated, Woman Owned business with HUB certification. The owners have been in the business for over twenty-five years.

Oasis Enegy needed a new predictive dialer and phone system to acquire new customers using calling campaigns, integrate agent stats with Customer Relationship Management (CRM) for outbound call center tracking, and leverage VoIP / softphones to lower costs.  Using COSM's CallCentral, Oasis Energy has been able to reduce HW/SW costs by 80% savings vs. traditional, with increased customer conversion using scripted dialogs and CRM tracking.

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The mission at YURBrands is to create a repeatable apparel brand enterprise.  COSM Constellation provides the engine for the technology and processes to automate, integrate, and promote multiple sites under user control for fast time to market, lower costs, and content reuse across mutilple channels / devices.

The enterprise build-out included integrating an apparel ERP system with the eCommerce database for multiple boutique sub-sites (user configurable content and design), deployment of WebCenter Collaboration Portal and Web Content Management (WCM), processing transactions from automated credit card processing (PayPal) through to accounting, CRM+ for marketing and sales cycle automation, CallCentral for business VoIP phone system, and CloudNAS for cloud backup and disaster recovery.  In addition, the Constellation visual integration tool was used to build adapters to synchronize data / documents across backend, ERP, email marketing, CRM, accounting, website, and mobile.

"WebCenter allows me to edit the content of my internal and external sites, make design changes, manage documents, and collaborate with my team—at the office, at home, or on my iPad. It takes out the complexity of the web and puts me in control." - Mike Easley, CEO YURbrands

Benefits of the system include reduction in sub-site license fees (saves up to $138,000 over 3 years), reduction in HW/SW costs on Constellation Cloud (80% savings vs. traditional), lower consulting fees with self service web content management, customer affinity with specialized sub-sites (under centralized control / cloning), and best-in-breed solution from ERP to eCommerce.